Orders are processed from 8 am CET to 6pm CET Monday through Friday.
Orders placed after 6pm on Friday shall be processed on the following Monday.
Products listed as “Now Available” in the tBridgeC shop on line shall be processed and shipped within 24 hours from Monday to Friday from receipt of payment by The Bridge Concept bvba.
For “Special Order” products you will receive an indication on delivery times due to the fact that these products are exclusively made for you. They will be shipped within 24 hours from the time they are received at the tBridgeC warehouse.
Please note, however, that shipments of “Special Order” products can take up 10 working days.
For temporarily not available products you ordered, we will provide you with the delivery time as soon as we received your order and payment.
You will always have full information on the status of your order and shipment.
Shipping times
For Benelux, shipments are delivered within 48 hours (excluding weekends and public holidays).
Shipments to the rest of the EU will require about 3-4 working days.
Shipments to the rest of the world will require about 7 working days depending on shipping methods (not accounting for customs delays).
Taxes and customs duties
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Inside the EU
There are no extra fees or duties on products shipped to countries within the European Union. Customers will not have to pay anything upon delivery.
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Outside the EU
Shipments to destinations outside the European Union may be subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who will have to pay the amount due to the shipper or to the competent authorities in the matter.
Shipping costs
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To Benelux: 10 euro for all orders under 90 euro, free for orders over 150 euro.
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To Europe: 25,00 euro.
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International shipping: 35,00 euro.